What areas do you cover?
We provide installation, repair and maintenance services across London and the surrounding areas. If you are not sure whether we cover your location, just contact us and we’ll confirm.
Do you offer free quotes?
Yes. We provide free, no‑obligation quotes for all AC, ventilation, refrigeration and electrical projects. Simply get in touch with a few details about your property and the service you need, and we’ll get back to you with an estimate.
Are your engineers certified and insured?
Absolutely. Our engineers are qualified, certified and insured to carry out both residential and commercial work safely and professionally.
Do you provide emergency call‑outs?
Yes. We offer a fast response for urgent breakdowns and critical issues, depending on your location and the type of service required. Contact us by phone for the quickest response in an emergency.
Do you offer warranty on your installations and repairs?
Yes. All installations come with manufacturer warranty on equipment and a workmanship guarantee from us. We will explain the specific warranty terms for your project before any work starts.
What types of properties do you work with?
We work with a wide range of properties, including homes, offices, shops, restaurants, commercial buildings and industrial facilities.
How do you calculate your prices?
Our prices are based on the type of service, the size and condition of your system, the materials required and the time needed to complete the job. We provide a clear, itemised quote before any work begins.
Do you offer fixed‑price quotes or hourly rates?
For most installations and planned work, we offer fixed‑price quotes. For fault finding or smaller repairs, we may work on an hourly rate. We’ll always confirm this in advance so there are no surprises.
Is there a call‑out charge?
In some cases, a call‑out fee may apply, especially for emergency visits or out‑of‑hours work. We will always tell you about any call‑out charges before you book.
Do you require a deposit?
For larger projects and installations, we usually require a deposit before work begins, with the remaining balance payable on completion. The payment schedule will be clearly outlined in your quote.
How often should my air conditioning system be serviced?
We recommend servicing your AC system at least once a year to keep it running efficiently, reduce breakdowns and maintain good air quality. Heavy‑use commercial systems may require more frequent servicing.
Can you replace my old AC unit with a more energy‑efficient system?
Yes. We can assess your existing system and recommend modern, energy‑efficient options that can improve comfort and help reduce your energy bills.
Do you design and install ventilation systems?
Yes. We design, install and maintain ventilation systems for residential and commercial properties, helping improve air quality and meet current regulations.
My AC is running but not cooling properly. Can you help?
Yes. We can diagnose the issue, which may be due to low refrigerant, dirty filters, blocked coils or a component fault. Our engineers will inspect your system and recommend the most cost‑effective solution.
What types of commercial refrigeration systems do you work with?
We install, repair and maintain a wide range of commercial refrigeration equipment, including cold rooms, walk‑in fridges and freezers, display cabinets and bottle coolers.
How quickly can you attend a refrigeration breakdown?
We understand that refrigeration issues are time‑critical. We aim to respond as quickly as possible, especially for food businesses where stock may be at risk. Please call us directly for urgent breakdowns.
Do you offer maintenance plans for commercial refrigeration?
Yes. Regular maintenance helps prevent breakdowns, extend equipment life and improve efficiency. We can create a tailored maintenance plan to suit your business and equipment.
What electrical services do you provide?
We offer a range of electrical services, including installations, repairs, fault finding, consumer unit upgrades, lighting, power distribution and support for both residential and commercial customers.
Are you NICEIC or similarly approved?
Our electricals are fully qualified and work in line with current wiring regulations and industry standards. We can provide certification where required for your project.